Introduction

This policy describes how Nene Studio (“we,” “us,” or “our”) collects, uses, shares, and protects your information in connection with the games we provide on mobile devices, PCs, or other platforms. This ensures that we provide excellent service and improve our products.

Nene Studio’s marketing, advertising, and other service (“services”) activities are governed by this privacy policy. By using or accessing our services on any platform, you agree to the use of your information in accordance with this privacy policy. This document also outlines options for you to withdraw or withhold consent for the use of your data, particularly for targeted advertising, and how to inquire about, modify, or remove the information we hold about you.

Nene Studio is committed to transparency, data privacy, and security, adhering to the strict regulations required by CCPA (California Consumer Privacy Act) and GDPR (General Data Protection Regulation).

Please note that this online privacy policy applies only to information collected through our website and not to information collected offline.

If you have any concerns, please contact us using the methods specified in the Contact section of this document. If you do not agree with how your information is handled as described in this privacy policy, please do not install or use our services.

This privacy policy was last updated on June 20, 2024.

Information Collection

Your information is collected when you start using our games or other services (such as customer service via email). We use this data to provide a better gaming experience and services by optimizing, preventing fraud, and for marketing and advertising purposes. We may also collect information about purchases and interests from advertising platforms, partners, and other third parties.

The types of information we may collect and process include:

• Basic user information about our app usage, including device information, activated OS version, IP address, user ID, advertising ID, and the country or region of gameplay.
• Detailed information about gameplay within our app, such as playtime, cleared specific stage areas, step-by-step scores, and items owned or used.
• Purchase history information (excluding credit card details).
• Information from other group companies or third parties (such as advertising networks and publishing partners, platforms) with your consent or other legal rights. This may include interests, other games played, demographics, and general location information. This information is used as described in this privacy policy.
• Information provided when you create an account with us or connect a social network account, including your name, address, email address, or other contact details.

Information Use

Service Optimization

We analyze the information obtained from your use of the service to optimize our products. This includes analyzing anonymized or aggregated data for game performance enhancement, troubleshooting, ensuring proper functionality on all devices, providing updates, and improving the overall quality of the product.

Customer Service

We may use the information you directly provide in all communications related to customer service. This information can be used to contact you and manage your account and relationship with us to enhance your experience using our services. For customer service inquiries, please contact [email protected].